Does Credit Counseling
Hurt Your Credit Record?

By Robert K. Heady
Bank Rate Monitor

       If you're enrolled in a credit counseling program, does it help you or hurt you if that fact shows up on your credit report when you apply for a mortgage or other loan?
       It depends on whom you talk to.

  • It's "a big red flag, a warning," say some mortgage lenders who see credit counseling as a sign that the consumer hasn't been able to manage his or her debt and make payments on time.
  • Not so, agues Consumer Credit Counseling Service, Atlanta. "It depends on the wisdom of the person reviewing the person's credit report," says Gay Watson, CCCS spokeswomen. "The fact that they've gone for counseling is an indication they're making good on their bills and will probably become a better lending prospect in the future."     

        Who's right?
       One thing is sure. Counseling's impact on a person's credit record is a behind-the-scenes topic in the entire industry. They wish the subject would completely vanish so they can simply keep running ads promising to reduce the average Joe's debt ­ often nothing more than a high-fee scam. But many banks, mortgage brokers and other lenders insist that Joe's credit score is impacted negatively when he's in a counseling program.
       "It's looked on in the same way as if you're in bankruptcy," says David G. Hester, an independent mortgage and investment adviser (877-948-5346). "It says you haven't been able to meet your obligations and had to go for help. If anything, the earlier the consumer goes for credit counseling, the better."
       Even worse, adds Hester, after spotting such a black mark on the loan applicant's credit record, an unscrupulous mortgage broker may maneuver him into a "subprime" loan at 10.5 percent vs. the 7.3 percent that super-creditworthy folks obtain. On a $100,000 fixed-rate loan for 30 years, that's a difference of $230 in the monthly payment or $82,500 over the life of the loan.
       Yet, Hester tells stories of mortgage applicants who have been successfully guided to loans through the right banks because, although their credit records reveal they're currently in credit counseling, they had excellent histories of paying their debts on time. But they weren't able to get the low prime rate available because of the "in-credit-counseling" item on their report.
       In case you're not aware, in today's culture the average Joe lives or dies on his credit score. The major player in the scoring industry is Fair, Isaac, in San Rafael, CA, which calculates what's called a "FICO" score based on key factors such as:
       1) Your payment history.
       2) The amounts you owe, including the percentage of your credit lines that you've used.
       3) How often you've recently searched for or opened new credit accounts.
       4) For how long you've had credit established.

       FICO scores run from the low 300s to the 800s. A score of 620 to 640 or higher is customarily viewed as being a "a passing score." The three major credit bureaus ­ Equifax, Experian and TransUnion ­ create their own scores built around the FICO model. A score can flip and change day by day or hour by hour, depending on what your creditors have reported about you to the bureaus.
       Your score could change if, for example, you're paying off certain creditors through a debt counseling program, because those creditors inform the bureaus. The info shows up your credit record when, for example, a mortgage lender buys a copy of latest report from a bureau or a third- party broker.
       Remember: A low credit score could cause denial of a personal loan, mortgage, insurance policy or even a job. And the fact that the credit counseling industry's secret is now out of the bag ­ i.e., enrolling in their programs can affect your credit standing ­ doesn't help matters any.
       Best advice: Start by getting a copy of your credit report from all three credit bureaus (not just one) by calling Equifax at (800) 685-1111, Experian at (888) 397-3742, and Trans Union at (800) 916-800. Odds are you'll find some errors
       Finally, before signing up for any credit counseling offer, ask them to explain in detail exactly how your credit report will be affected. Sadly, few people ever do this.
       Editor's Note: Robert K. Heady is the founding publisher of Bank Rate Monitor and is the co-author of the book, "The Complete Idiot's Guide to Managing Your Money." You can e-mail him at jrnl8888@aol.com.

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